THE HELP CENTER
HOW MUCH DO YOU CHARGE FOR MATCHMAKING?
My matchmaking service is $15 to sign-up (80% off in Ramadan for $3), which entails you to being included on my Potential Prospects List until I have successfully found you your spouse, in shaa Allah, or until you ask me to remove you from my list.
You will not be charged until I have successfully found you your spouse.
That means until you, the potential spouse, and the wali have ALL agreed that the match was a perfect pairing and all agree to conduct the nikkah. This will then be $100 per spouse.
WHAT HAPPENS TO THE INFORMATION I PROVIDE ON THE SURVEY?
The 'Spouse-Search Survey' which you submit to sign-up is 100% confidential, secure, private, and read only by me. You also do not have to include your real name, if you so wish to keep it even more anonymous. I never release your submitted information to anyone!
Even if two prospects learn enough about each other, and wish to proceed forward, no matter what, I will never reveal either identity! Instead, I pass the sister's wali's contact information onto the brother, in shaa Allah, and the wali will then decide if he wants to introduce you two or not.
I honor the wali's authority and decision on this matter.
Once you get married and/or wish to no longer use my service, I can delete and destroy all your information and data you have submitted if you so please. Just contact me and ask me to delete your Survey, and it will be done promptly, in shaa Allah. Khalas, no questions asked.
HOW IS YOUR SERVICE DIFFERENT THAN OTHER MUSLIM MATRIMONIAL SERVICES?
I am a personal matchmaker, meaning I do the work for you! I am the one searching for your right prospect, using the information you provide me.
With your own criteria in mind, I try my best to pair you with someone who I notice seems mutually compatible with you. This is a personalized, customized service, unlike any other "Muslim Matrimonial" site available today. I help expedite that dreadful "initiation" phase, so you don't have to waste your energy doing so, only for it to often times account to nothing in the end.
Additionally, my service is 100% halal - the prospective brother and sister NEVER interact with one another. Unlike other "Matrimonial" services today, where the brother and sister are involved in closed chats. Or where the wali is involved straight from the start so much so that the brother and sister never have a real opportunity to know one another first before getting the family involved.
WHAT KIND OF QUESTIONS CAN I ASK MY PROSPECT WITH YOU AS THE COMMUNICATOR?
You can ask any question. Ask anything that you believe is crucial to know before you make the decision on whether you want to approach the wali or not.
In shaa Allah, my goal is to reduce any potential scenarios of embarrassment or and/or pressure from outside influences, which often inevitably happens once family and relatives get involved.
I am a very non-judgemental person, so I am impartial to whatever you feel is important to know. After all, this is YOUR spouse we are looking for, no one else's. You should feel comfortable getting the answers you feel are most important to you, before you carry onto the next step.
Yes, I would. And I would only match him with a sister who I knew was already open and fully accepting of polygyny, and willing on her own to enter into it.
All emails with brothers automatically include Matchmaker Sister Mona's mahram into the conversation, where he is a silent but passive third party, so there is no one-to-one private conversations between non-mahrams.
HOW CAN YOU ENSURE THE TRUST OF ALL PARTIES INVOLVED?
Although I do not know the two parties involved on a personal level, I ask everyone before I work with them, if they are sincerely striving to follow and do what pleases Allah. I make it clear that my services are only for those Muslims upon the Qur'an and Sunnah who follow Islam according to the intended, orthodox methodology.
There are munafiq who seep their way into any situation, a sad reality of this dunia, but that is not exclusive to the internet and this can happen in any scenario, even in person. I cannot control who is lying or who is honest, but I do remind every person beforehand that Allah is a witness to every word they say, and I make them agree to the terms that with Allah as a witness, every answer they give is truthful.
Furthermore, once I find a seemingly suitable match, I provide the option for each party to provide me with an email of 2 Muslim references who knows them well, be it a close friend, a sibling, a coworker, an imam, a teacher, etc.
I then contact those references, and ask them to provide an honest description of the prospect, and if there are any flaws contentions, or objections pertaining to his/her referencer's character/reputation, followed by a friendly reminder to fear Allah upon giving testimonies and that unanimously, whatever answer they give cannot fall into a case of gheeba (backbiting), so it is thereby permissible to say anything necessary, even if it may be negative.
Once I get these Character References responses back, I once again notify the Brother and the Sister, and explain that I can anonymously share the responses of the opposing party and that I will never share to the referencer what the referencee said about him/her.
In other words:
I will separately ask the Brother and the Sister if he/she would be willing to provide me with the emails of 2 Muslim references each, someone that knows them well in-person.
I will email the references and ask them to provide me with an honest description of what he/she knows best of the referencer's character and reputation.
I will provide the Brother the option of reading the Sister’s reference replies, only if the Sister is given permission to read the Brother’s reference replies in equal amount, and vice versa. Meaning if only 1 response is given from one side, then only 1 reference can be read about the other. If none are given from one side, then none can be read about the other.
The Sister will never be shared/told what her references actually said about her, and the Brother will never be shared/told what his references said about him, to ensure that the references do not worry of a fear of conflict if speaking a hard truth.
As for myself and why my clients should trust me, I continuously strive to uphold my honorable reputation, which I am confident will only speak for itself in time, once anyone has come to work with me, in shaa Allah.
DO YOU ACCEPT CLIENTS INTERNATIONALLY?
Yes, my services are open to sincere practicing Muslims all over the world! However, please keep in mind that I can only speak English fluently.